Stuart Ross – Online Concierge

Stuart Ross – Online Concierge

Since May 2018, Stuart has been our guests first point of contact and helped hundreds discover their ideal MORE journey. He opens up the options to our luxury lodges and boutique hotels and inspires with once-in-a-lifetime experiences to help you take the first step in deciding where you would like to go to and what you would like to explore. An avid traveller himself, determined not to take for granted the wonders of his home country, South Africa – you couldn’t ask for a better introduction.

More about Stuart…

  1. In my carry-on bag I always have a change of clothes, pyjamas and toiletries, in case my checked baggage is lost.
  1. I never leave home without copies of all my travel documentation, such as passport, visa, itinerary and booking information.
  1. The best souvenir I ever brought home was a signed ball from Nationals Park baseball park in Washington, D.C. The experience of this typical American sport, the packed stadium, snack food and soda for me is all wrapped up in that ball.
  1. My favourite thing to do in a new place is eat the local food and find the most adventurous activity – which could be trying a local delicacy!
  1. Before I go to a new place, I try to learn about the customs there so I don’t unintentionally offend anyone; about the area surrounding my accommodation; and some of the language to help me along the way.
  1. The question I’m most often asked is: “When is the best time to go on safari?” Every time of year has its own appeal, but my advice is to go during late November/December (if you don’t mind the heat) when most animals have had their young and babies abound.
  1. My best piece of travel advice is take throat lozenges on the plane to prevent a dry throat from the air conditioning and getting sick from being in a confined space with other people. Rather safe than spending the first few days of your holiday missing out.
  1. I got my love of travel from my first trip to the United States on a school science tour. Travelling to such a large country and only being able to see a little of it made me aware of how big the world really is! There’s just so much I want to experience.
  1. In my suitcase you’d be surprised to find a small tub of laundry detergent so I can wash my basics – that way I can pack less and save on space for souvenirs. 
  1. One moment from my travels I will never forget is waking up in the mountains at Mammoth Mountain Inn, California, opening the curtains to find the snow piled up against the glass sliding door, and looking up to see for the first time perfect snow flakes floating down. I couldn’t wait to get to the ski shop and hit the slopes!